Welcome to the OFS

The Office of the Ombudsman of Financial Services (hereinafter the “OFS”) is established by section 74 of the Financial Services Regulatory Authority Act, 2010 (hereinafter the “Act”). The OFS is an independent body with the legislative mandate to receive, investigate and make determinations on complaints against authorised financial services providers in terms of the Act.

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  • Financial Services Regulatory Authority Act 2010: Download Now


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Contact Us

The Office of the OFS

Tel: [00268] 2404 7653 / 2404 4464 | Fax: [00268] 2404 0636 | Email: info@ombudsfs.org.sz

Postal Address: P.O. Box 8490, Mbabane | Physical Address: 3rd Floor, West Wing, lngcamu (PSPF) Building, Mhlambanyatsi Road,
Mbabane, Swaziland, Southern Africa